Pacific Chinese & Thai Restaurant

Simply awful. Once it was pretty good, but those days are LONG gone. To describe the service as slow and disorganised would be too generous. Drinks ordered don't arrive. Meals arrive very late, and often so far apart that by the time mine came, my partner's was long-since finished.

It's also not inexpensive. The staff are at best stand-offish, and at worst rude. The food......bog standard, at best. There is absolutely NO reason to eat at Pacific. There are ten better places within a 1 minute walk. Try the New Hong Kong just across the square, for example. It is everything that the Pacific is not. Or Tai Wu, or...well, ANY other Chinese, actually.
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Adam Roberts
Overall rating
Food 4 | Service 0 | Atmosphere 1 | Value for money 0
Monday, August 22, 2011

I have been a regular visitor to Pacific Thai in the past and decided to take my family for a celebration meal on saturday evening but having arrived at 5.oopm were told that the Thai restaurant was closed until 6.00pm.

As we were hungry we decided to stay on the Chinese floor and have a meal there. i had told the restaurant was superb but in the year I have been away from Manchester the place has certainly deteriorated.

It took ages for our order to be taken, the soft drinks were flat and the lime slices in the water were old and stale.

Most of the food was cold when it reached the table and although of OK was not up to the standard previously experienced at this once fantastic restaurant.

The lady serving our table seemed to be exhausted and unhappy and run off her feet but was polite when we made our complaints. The chicken sate starter seemed to have been placed in a microwave and was cold and slimy, the ribs cold and tasteless. The seafood was excellent though if a little bland. few of the dishes turned up at the right time.

We were promised free drinks because the meal was not to the standard expected but when the bill arrived it was not itemised and was scrawled in chinese and I thought it a little too high but paid nevertheless . However on considering the bill once we sat down later we were obviously over charged somewhere.

Very disappointed with the whole experience especially as it had previously been one of my favourite places to eat in Chinatown.
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Phillip Hazell
Overall rating
Food 3 | Service 4 | Atmosphere 5 | Value for money 3
Sunday, November 21, 2010

Too expensive for the quailty of food. We received only 3 pancakes for our crispy duck for 3 people (I had to ask for more)!!!

Added 10% automatically but 10% of 68.80 isn't 6.90!!!

Service was slow even though there was hardly anybody in,hate to think what it's like if it's busy.

Will not visit again.
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Simon
Overall rating
Food 4 | Service 3 | Atmosphere 2 | Value for money 2
Monday, November 01, 2010

Ok, I must change my review below. The last few times I've been to Pacific the experience has been worse than the time before. The food is fine, but the service is so slow now that it's not worth the bother.

We waited 30 minutes at lunch just to have our order taken today. This is lunch, when restaurants know people have a limited amount of time. But that was the least of the problems. Upon leaving, we went to pay our bill at the till and were told £32 by the very curt lady. "Sorry, we had two lunches, which should be £11, a couple of cokes, and one dim sum dish........so it should be more like £17 or so" said I.

"Not the lunch menu" the lady kept repeating, over and over...and ever more rudely. What she was trying to communicate, as we had INDEED ordered from their lunch menu, I haven't the faintest idea. But she was not letting up. "£32!!!", which by the way, included, according to her, £1.40 for a glass of TAP water for our infant son who was with us.

After 10 minutes of this, the manager came over and the bill was reduced to £22. Still £5 more than it should have been, but our son was getting upset, and I knew this would be my last time here, so I just wanted out.

Go to the New Hong Kong, just on the other side of the square. Better food, and MUCH better service. End of story.
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Adam Roberts
Overall rating
Food 5 | Service 0 | Atmosphere 1 | Value for money 0
Tuesday, July 27, 2010