Pacific Chinese & Thai Restaurant

Ok, I must change my review below. The last few times I've been to Pacific the experience has been worse than the time before. The food is fine, but the service is so slow now that it's not worth the bother.

We waited 30 minutes at lunch just to have our order taken today. This is lunch, when restaurants know people have a limited amount of time. But that was the least of the problems. Upon leaving, we went to pay our bill at the till and were told £32 by the very curt lady. "Sorry, we had two lunches, which should be £11, a couple of cokes, and one dim sum dish........so it should be more like £17 or so" said I.

"Not the lunch menu" the lady kept repeating, over and over...and ever more rudely. What she was trying to communicate, as we had INDEED ordered from their lunch menu, I haven't the faintest idea. But she was not letting up. "£32!!!", which by the way, included, according to her, £1.40 for a glass of TAP water for our infant son who was with us.

After 10 minutes of this, the manager came over and the bill was reduced to £22. Still £5 more than it should have been, but our son was getting upset, and I knew this would be my last time here, so I just wanted out.

Go to the New Hong Kong, just on the other side of the square. Better food, and MUCH better service. End of story.
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Adam Roberts
Overall rating
Food 5 | Service 0 | Atmosphere 1 | Value for money 0
Tuesday, July 27, 2010

Wow, I must disagree. I am not particularly easy to please, but I REALLY like Pacific (the Chinese section at least, I haven't tried their Thai option).

For lunch you get a nice bowl of soup and a great main, along with rice for only £5.50, which must be the bargain of all time. The food is well above average, and I have never failed to get good service there. I am mystified at some of the reviews below, to be honest. Along with Wings and Fu's, one of my favourite Chinese places in town.
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Adam Roberts - View all reviews by this user
Overall rating
Food 8 | Service 7 | Atmosphere 5 | Value for money 9
Tuesday, November 25, 2008

Terrible lunchtime experience. Staff not interested. Food stale and not replenished as it ran out. All in all a disappointing experience for what was a very good Thai restaurant. Wont be visiting this place again.
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Paul McCormick
Thursday, June 26, 2008

Overpriced, over rated, poor service and all in all a bad do. Go to the Little Yang Sing which is streets ahead.

The first thing we saw as we climbed the stairs was a rodent trap, the soft drinks are made from a concentrated syrup and were flat. It certainly didn't taste like coca cola.

We ordered soup, three bowls arrived and the fourth arrived as the others were finishing. The Won Ton soup had a hair in it but this was discovered after most of the soup ha been consumed.

The main courses were reasonable, so they should be at £8.50 each and then £2.20 per head for egg fried rice. The chicken kung po was sent back as it was laced with dried chillies rather than fresh chillies and was impossibly hot.

We were not charged for the won ton soup and I refused to pay the 10% service charge, the manager also took the drinks off the bill, 1 G&T & three cokes. Hardly a magnanimous gesture.
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Anthony Danvers
Sunday, March 09, 2008